ByteMarks Premier Service

Let us manage your computers, so you can manage your business

Have IT Professionals readily available for a fraction of the cost of an in-house IT department.

Services - What we can do for you

• Manage your network, from simple to complex
• Manage your servers, exchange servers, VPN, etc.
• Maintain the individual computers and provide user support
• Troubleshoot and fix problems quickly
• Remove viruses and perform maintenance
• Keep your computer system running efficiently
• Give advice for system upgrades

Features

• Quick on-site availability
• Phone support and remote assistance available immediately
• No monthly minimum
• No long-term contract necessary
• Time purchased has no expiration date

Benefits

• Premier service means priority service over non-Premier clients
• Discounted rates for advance payment
• Familiarity with your system - shorter diagnosis and support time
• Preventive maintenance - we maintain your system so you don't have to
• Call with quick questions - time deducted as you use it with no minimum requirement for phone or remote assistance
• Reduced response time
• Discounts available for our other flat-rate services, such as ergonomic evaluations, data backup solutions, and express tune-ups

Cost - Pre-pay for discounted tech support time

• 10% discount for 3 - 5 hours
• 15% discount for 6 - 9 hours
• 20% discount for 10 or more hours
• Discounts applied for bulk time when purchased in advance
• All in-shop work is regularly billed at 17% off our on-site rates. Premier discounts still apply. 
• Rates are guaranteed through 2009